Work for a company that values you!

Integris Group is a medical professional liability insurance carrier. We put our talents to work protecting dedicated physicians and their practices. Headquartered in Glastonbury, CT, with offices in Jacksonville, FL and Atlanta, GA, we insure health care professionals in 22 states. Our long history of growth and evolution has set the stage for continued success and a very exciting future. We are here to make a positive impact in the lives of our policyholders and the medical community. We offer a challenging and rewarding environment where you can see the results of your hard work. If you thrive in a highly collaborative, mission-driven environment, we invite you to explore the following position.

Job Title:

Senior Claims Representative (Full Time)

Job Description

We are seeking a Senior Claims Representative to handle a caseload of claims and support the operations of the Claims Department and company. The primary responsibilities of the position are to investigate, evaluate and resolve medical professional liability claims brought against the company’s insureds. The position requires handling claims across varied medical specialties that present the greatest severity and complexity in the department. The position also provides support to the Underwriting, Risk Management, Finance, and Business Development departments. This position reports directly to the Vice President of Claims in our Glastonbury, CT home office.

Responsibilities and Competencies:

Claim Handling

• Identifying and analyzing coverage issues

• Selecting defense counsel

• Coordinating the initial consultation with the insured and defense counsel

• Retaining and consulting with defense medical experts

• Reviewing and analyzing medical records

• Litigation management including ongoing communication with defense counsel, monitoring of legal status reporting, and reviewing billing practices

• Attending depositions of parties and experts, court conferences, mediations, and trials

• Internal reporting and documentation of claim developments

• Preparing claim status reports for reinsurers

• Regular communication with the insured from initial meeting to claim resolution

• Formulating and executing claim resolution plans

• Direct handling of settlement negotiations with plaintiffs or counsel

General

• Maintaining current knowledge of relevant legal decisions, claim trends, and industry practices

• Maximizing productivity and claim results through use of technology

• Enhancing the team environment through collaboration with claims and other personnel

Support of Company Operations

• Assisting efforts to compile and analyze claim data

• Periodic attendance at company functions including Loss Prevention and Business Development events

• Providing feedback on and supporting implementation of corporate initiatives and IT projects

• Informing Underwriting Department of claim developments with potential underwriting implications

Qualifications and Skills

• Bachelor of Arts or Science Degree

• 5+ years of experience in casualty insurance claim handling, preferably of complex claim handling or litigation experience

• 2-3 years of medical professional liability claim handling, in CT and/or MA, preferred

• Frequent travel to various locations is required. Must have reliable transportation

• Competent at using MS Office suite of products

• Ability to meet deadlines while managing an active and diverse caseload

• Strong interpersonal, written, and verbal communication skills

• Ability to manage work outside the office including depositions, meetings with insureds and defense counsel, court conferences, mediations, and trials

• Claim Adjuster’s license in applicable states or agreement to obtain after hire

Location

• The Senior Claims Representative will be based out of our Glastonbury, CT office.

Benefits

As leaders in the healthcare industry, we’re passionate about the health and well-being of our employees. We want everyone at Integris Group to feel valued and energized as they work to fulfill our mission. We support employees with generous benefits including:

Health and Well-being

• Medical, dental, and vision insurance

• Employee Assistance Program (EAP)

Financial Rewards

• Competitive salary

• Incentive bonus plan

• 401(k) with company match

• Group life insurance

• Short and long-term disability income protection

• Healthcare Savings Account

Education Support

• Education financial assistance

Transportation Allowance

• Bi-Weekly Auto Allowance

Time Off

• Universal paid time off

• Company holidays

Culture

• Charitable giving opportunities

• Team-building events

• Employee recognition

Company Information

Founded by physicians in 1984, Integris Group provides protection and support to help policyholders navigate an increasingly complex healthcare environment. Our Board is comprised of physicians who understand the rewards and challenges of practicing medicine. We are an ally to policyholders when they need it most.

Please visit our website at www.integrisgrp.com for more information.

Integris Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Work for a company that values you!

Integris Group is a medical professional liability insurance carrier. We put our talents to work protecting dedicated physicians and their practices. Headquartered in Glastonbury, CT, with offices in Jacksonville, FL and Atlanta, GA, we insure health care professionals in 22 states. Our long history of growth and evolution has set the stage for continued success and a very exciting future. We are here to make a positive impact in the lives of our policyholders and the medical community. We offer a challenging and rewarding environment where you can see the results of your hard work. If you thrive in a highly collaborative, mission-driven environment, we invite you to explore the following position.

Job Title

Senior Claims Representative (Full Time)

Job Description

We are seeking a Senior Claims Representative to handle a caseload of claims and support the operations of the Claims Department and company. The primary responsibilities of the position are to investigate, evaluate and resolve medical professional liability claims brought against the company’s insureds. The position requires handling claims across varied medical specialties that present the greatest severity and complexity in the department. The position also provides support to the Underwriting, Risk Management, Finance, and Business Development departments. This position reports directly to the Vice President of Claims in our Glastonbury, CT office.

Responsibilities and Competencies:

Claim Handling 

• Identifying and analyzing coverage issues

• Selecting defense counsel

• Coordinating the initial consultation with the insured and defense counsel

• Retaining and consulting with defense medical experts

• Reviewing and analyzing medical records

• Litigation management including ongoing communication with defense counsel, monitoring of legal status reporting, and reviewing billing practices

• Attending depositions of parties and experts, court conferences, mediations, and trials

• Internal reporting and documentation of claim developments

• Preparing claim status reports for reinsurers

• Regular communication with the insured from initial meeting to claim resolution

• Formulating and executing claim resolution plans

• Direct handling of settlement negotiations with plaintiffs or counsel

General 

• Maintaining current knowledge of relevant legal decisions, claim trends, and industry practices

• Maximizing productivity and claim results through use of technology

• Enhancing the team environment through collaboration with claims and other personnel

Support of Company Operations 

• Assisting efforts to compile and analyze claim data

• Periodic attendance at company functions including Loss Prevention and Business Development events

• Providing feedback on and supporting implementation of corporate initiatives and IT projects

• Informing Underwriting Department of claim developments with potential underwriting implications

Qualifications and Skills

• Bachelor of Arts or Science Degree

• 5+ years of experience in casualty insurance claim handling, preferably of complex claim handling or litigation experience

• 2-3 years of medical professional liability claim handling, in Florida, Georgia, Texas, preferred

• Frequent travel to various locations is required. Must have reliable transportation

• Competent at using MS Office suite of products

• Ability to meet deadlines while managing an active and diverse caseload

• Strong interpersonal, written, and verbal communication skills

• Ability to manage work outside the office including depositions, meetings with insureds and defense counsel, court conferences, mediations, and trials

• Claim Adjuster’s license in applicable states or agreement to obtain after hire

Location

• The Senior Claims Representative will be based out of our Jacksonville, FL office. 

Benefits

Work for a company that values you!

lntegris Group is a medical professional liability insurance carrier. We put our talents to work protecting dedicated physicians and their practices. Headquartered in Glastonbury, CT, with offices in Jacksonville, FL and Atlanta, GA, we insure health care professionals in 22 states. Our long history of growth and evolution has set the stage for continued success and a very exciting future. We are here to make a positive impact in the lives of our policyholders and the medical community. We offer a challenging and rewarding environment where you can see the results of your hard work. If you thrive in a highly collaborative, mission-driven environment, we invite you to explore the following position.

Job Title 

Claims Representative (Full Time)

Job Description

We are seeking a Claims Representative to handle a caseload of claims and support the operations of the Claims Department and company. The primary responsibilities of the position are to investigate, evaluate and resolve medical professional liability claims brought against the company's insureds. The position requires handling claims across varied medical specialties that present low to moderate severity and complexity. The position also provides support to the Underwriting, Risk Management, Finance, and Business Development departments. This position reports directly to the Vice President of Claims in our Glastonbury, CT home office.

Responsibilities and Competencies 

Claim Handling

• Managing assigned inventory
• Identifying and analyzing coverage issues
• Recommend defense counsel
• Coordinating the initial consultation with the insured and defense counsel
• Recommend defense medical experts
• Reviewing and analyzing medical records
• Litigation management including ongoing communication with defense counsel, monitoring of legal status reporting, and reviewing billing practices
• Attending depositions of parties and experts, court conferences, mediations, and trials
• Internal reporting and documentation of claim developments
• Preparing claim status reports for reinsurers
• Regular communication with the insured from initial meeting to claim resolution
• Formulating and executing claim resolution plans
• Direct handling of settlement negotiations with plaintiffs or counsel

General

• Maintaining current knowledge of relevant legal decisions, claim trends, and industry practices
• Maximizing productivity and claim results through use of technology
• Enhancing the team environment through collaboration with claims and other personnel

Support of Company Operations

• Assisting efforts to compile and analyze claim data
• Periodic attendance at company functions including Loss Prevention and Business Development events
• Providing feedback on and supporting implementation of corporate initiatives and IT projects
• Informing Underwriting Department of claim developments with potential underwriting implications

Qualifications and Skills

• Bachelor of Arts or Science Degree
• 2-4 years of experience in insurance claim handling or relevant legal experience
• Medical professional liability claim handling in Florida, Georgia, Texas, and/or Oklahoma preferred
• Travel to various locations as necessary. Must have reliable transportation and be willing to travel.
• Competent at using MS Office suite of products
• Ability to meet deadlines while managing an active and diverse caseload
• Strong interpersonal, written, and verbal communication skills
• Ability to manage work outside the office including depositions, meetings with insureds and defense counsel, court conferences, mediations, and trials
• Claim Adjuster's license in applicable states or agreement to obtain after hire

Career Advancement

• As the incumbent proves that they excel at the assigned responsibilities, they may be assigned additional, more complex tasks. These more complex tasks can lead to new roles and advancement throughout lntegris Group.

Location

• The Claims Representative will either be based out of our Glastonbury, CT or Jacksonville, FL office.

Benefits

As leaders in the healthcare industry, we're passionate about the health and well-being of our employees. We want everyone at lntegris Group to feel valued and energized as they work to fulfill our mission. We support employees with generous benefits including:

 Health and Well-being

• Medical, dental, and vision insurance
• Employee Assistance Program (EAP)

Education Support

• Education financial assistance

 Time Off

• Universal paid time off
• Company holidays

Financial Rewards

• Competitive salary
• Incentive bonus plan
• 401(k) with company match
• Group life insurance
• Short and long-term disability income protection
• Healthcare Savings Account

 Culture

• Charitable giving opportunities
• Team-building events
• Employee recognition

Company Information

Founded by physicians in 1984, lntegris Group provides protection and support to help policyholders navigate an increasingly complex healthcare environment. Our Board is comprised of physicians who understand the rewards and challenges of practicing medicine. We are an ally to policyholders when they need it most. 

Please visit our website at www.integrisgrp.com for more information.

lntegris Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Work for a company that values you!

Integris Group is a medical professional liability insurance carrier. We put our talents to work protecting dedicated physicians and their practices. Headquartered in Glastonbury, CT, with offices in Jacksonville, FL and Atlanta, GA, we insure health care professionals in 22 states. Our long history of growth and evolution has set the stage for continued success and a very exciting future. We are here to make a positive impact in the lives of our policyholders and the medical community. We offer a challenging and rewarding environment where you can see the results of your hard work. If you thrive in a highly collaborative, mission-driven environment, we invite you to explore the following position.

Job Title 

Help Desk Specialist (Full Time)

Job Description

We are seeking a Help Desk Specialist to handle end-user support and issue resolution under the supervision of IT leadership. In addition to direct end-user support, this role will assist with printer maintenance, user hardware and software provisioning, and user onboarding and offboarding. The Help Desk Specialist role is a forward-facing role that requires exceptional communication skills, a strong customer-focused attitude and an understanding of software and basic security concepts. The successful candidate will spend most of their time addressing end-user issues and doing simple system administration activities. While uncommon, this role may need to be occasionally on call for security and critical after-hours support issues. This position reports directly to the Vice President of Information Technology in our Glastonbury, CT home office.

Responsibilities and Competencies

Technical Responsibilities

• Provide technical support and issue resolution to end users in a Microsoft Windows environment

• Assist with hardware purchasing, provisioning, reclamation, and decommissioning

• Participate in employee onboarding and offboarding processes

• Support basic system administration tasks

• Configure, maintain, and support company-owned printers

• Assist with patching of servers and workstations

• Contribute to software and server license management

General Responsibilities

• Proactively develop and enhance skills relevant to the role

• Educate end users on security best practices and proper technology usage

• Respond to business requests professionally and with an appropriate sense of urgency

• Perform other duties as assigned based on evolving business needs

Qualifications and Skills

• 3–5 years of practical work or internship experience in user-facing IT support roles

• Knowledge of software, security, and wireless connectivity concepts

• Familiarity with the Microsoft Windows computing ecosystem

• Strong logical thinking and problem-solving abilities

• Ability to multitask and meet deadlines

• Highly customer-focused attitude with a commitment to fully resolving issues

Location

• The Help Desk Specialist will be based out of our Glastonbury, CT office.

Benefits

As leaders in the healthcare industry, we’re passionate about the health and well-being of our employees. We want everyone at Integris Group to feel valued and energized as they work to fulfill our mission. We support employees with generous benefits including:

Health and Well-being

• Medical, dental, and vision insurance

• Employee Assistance Program (EAP)

Financial Rewards

• Competitive salary

• Incentive bonus plan

• 401(k) with company match

• Group life insurance

• Short and long-term disability income protection

• Healthcare Savings Account

Education Support

• Education financial assistance

Time Off

• Universal paid time off

• Company holidays

Culture

• Charitable giving opportunities

• Team-building events

• Employee recognition

Company Information

Founded by physicians in 1984, Integris Group provides protection and support to help policyholders navigate an increasingly complex healthcare environment. Our Board is comprised of physicians who understand the rewards and challenges of practicing medicine. We are an ally to policyholders when they need it most.

Please visit our website at www.integrisgrp.com for more information.

Integris Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.