Work for a company that values you!

Integris Group is a medical professional liability insurance carrier. We put our talents to work protecting dedicated physicians and their practices. Headquartered in Glastonbury, CT, with offices in Jacksonville, FL and Atlanta, GA, we insure health care professionals in 22 states. Our long history of growth and evolution has set the stage for continued success and a very exciting future. We are here to make a positive impact in the lives of our policyholders and the medical community. We offer a challenging and rewarding environment where you can see the results of your hard work. If you thrive in a highly collaborative, mission-driven environment, we invite you to explore the following position.

Job Title 

Senior Claims Representative (Full Time)

Job Description

We are seeking a Senior Claims Representative to handle a caseload of claims and support the operations of the Claims Department and company. The primary responsibilities of the position are to investigate, evaluate and resolve medical professional liability claims brought against the company’s insureds. The position requires handling claims across varied medical specialties that present the greatest severity and complexity in the department. The position also provides support to the Underwriting, Risk Management, Finance, and Business Development departments. This position reports directly to the Vice President of Claims in our Glastonbury, CT home office.

Responsibilities and Competencies

Claim Handling

• Identifying and analyzing coverage issues
• Selecting defense counsel
• Coordinating the initial consultation with the insured and defense counsel
• Retaining and consulting with defense medical experts
• Reviewing and analyzing medical records
• Litigation management including ongoing communication with defense counsel, monitoring of legal status reporting, and reviewing billing practices
• Attending depositions of parties and experts, court conferences, mediations, and trials
• Internal reporting and documentation of claim developments
• Preparing claim status reports for reinsurers
• Regular communication with the insured from initial meeting to claim resolution
• Formulating and executing claim resolution plans
• Direct handling of settlement negotiations with plaintiffs or counsel

General

• Maintaining current knowledge of relevant legal decisions, claim trends, and industry practices
• Maximizing productivity and claim results through use of technology
• Enhancing the team environment through collaboration with claims and other personnel

Support of Company Operations

• Assisting efforts to compile and analyze claim data
• Periodic attendance at company functions including Loss Prevention and Business Development events
• Providing feedback on and supporting implementation of corporate initiatives and IT projects
• Informing Underwriting Department of claim developments with potential underwriting implications

Qualifications and Skills

• Bachelor of Arts or Science Degree
• 5+ years of experience in casualty insurance claim handling, preferably of complex claim handling or litigation experience
• 2-3 years of medical professional liability claim handling, in CT and/or MA, preferred
• Frequent travel to various locations is required. Must have reliable transportation
• Competent at using MS Office suite of products
• Ability to meet deadlines while managing an active and diverse caseload
• Strong interpersonal, written, and verbal communication skills
• Ability to manage work outside the office including depositions, meetings with insureds and defense counsel, court conferences, mediations, and trials
• Claim Adjuster’s license in applicable states or agreement to obtain after hire

Location

This position is located in Glastonbury, CT. The Company currently follows a hybrid office/remote work schedule:

• Tuesday-Thursday – In office
• Monday and Friday – Option to work remotely (following completion 90-day probationary period)

Benefits

As leaders in the healthcare industry, we’re passionate about the health and well-being of our employees. We want everyone at Integris Group to feel valued and energized as they work to fulfill our mission. We support employees with generous benefits including:

Health and Well-being

• Medical, dental, and vision insurance
• Employee Assistance Program (EAP)

Financial Rewards

• Competitive salary
• Incentive bonus plan
• 401(k) with company match
• Group life insurance
• Short and long-term disability income protection
• Healthcare Savings Account

Education Support

• Education financial assistance

Transportation Allowance

• Bi-Weekly Auto Allowance

Time Off

• Universal paid time off
• Company holidays

Culture

• Charitable giving opportunities
• Team-building events
• Employee recognition

Company Information

Founded by physicians in 1984, Integris Group provides protection and support to help policyholders navigate an increasingly complex healthcare environment. Our Board is comprised of physicians who understand the rewards and challenges of practicing medicine. We are an ally to policyholders when they need it most.

Please visit our website at www.integrisgrp.com for more information.

Integris Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Work for a company that values you!

Integris Group is a medical professional liability insurance carrier. We put our talents to work protecting dedicated physicians and their practices. Headquartered in Glastonbury, CT, with offices in Jacksonville, FL and Atlanta, GA, we insure health care professionals in 22 states. Our long history of growth and evolution has set the stage for continued success and a very exciting future. We are here to make a positive impact in the lives of our policyholders and the medical community. We offer a challenging and rewarding environment where you can see the results of your hard work. If you thrive in a highly collaborative, mission-driven environment, we invite you to explore the following position.

Job Title

Senior Claims Representative (Full Time)

Job Description

We are seeking a Senior Claims Representative to handle a caseload of claims and support the operations of the Claims Department and company. The primary responsibilities of the position are to investigate, evaluate and resolve medical professional liability claims brought against the company’s insureds. The position requires handling claims across varied medical specialties that present the greatest severity and complexity in the department. The position also provides support to the Underwriting, Risk Management, Finance, and Business Development departments. This position reports directly to the Vice President of Claims in our Glastonbury, CT office.

Responsibilities and Competencies

Claim Handling

• Identifying and analyzing coverage issues
• Selecting defense counsel
• Coordinating the initial consultation with the insured and defense counsel
• Retaining and consulting with defense medical experts
• Reviewing and analyzing medical records
• Litigation management including ongoing communication with defense counsel, monitoring of legal status reporting, and reviewing billing practices
• Attending depositions of parties and experts, court conferences, mediations, and trials
• Internal reporting and documentation of claim developments
• Preparing claim status reports for reinsurers
• Regular communication with the insured from initial meeting to claim resolution
• Formulating and executing claim resolution plans
• Direct handling of settlement negotiations with plaintiffs or counsel

General

• Maintaining current knowledge of relevant legal decisions, claim trends, and industry practices
• Maximizing productivity and claim results through use of technology
• Enhancing the team environment through collaboration with claims and other personnel

Support of Company Operations

• Assisting efforts to compile and analyze claim data
• Periodic attendance at company functions including Loss Prevention and Business Development events
• Providing feedback on and supporting implementation of corporate initiatives and IT projects
• Informing Underwriting Department of claim developments with potential underwriting implications

Qualifications and Skills

• Bachelor of Arts or Science Degree
• 5+ years of experience in casualty insurance claim handling, preferably of complex claim handling or litigation experience
• 2-3 years of medical professional liability claim handling, in Florida, Georgia, Texas, preferred
• Frequent travel to various locations is required. Must have reliable transportation
• Competent at using MS Office suite of products
• Ability to meet deadlines while managing an active and diverse caseload
• Strong interpersonal, written, and verbal communication skills
• Ability to manage work outside the office including depositions, meetings with insureds and defense counsel, court conferences, mediations, and trials
• Claim Adjuster’s license in applicable states or agreement to obtain after hire

Location

This position is located in Jacksonville, FL. The Company currently follows a hybrid office/remote work schedule:

• Tuesday-Thursday – In office
• Monday and Friday – Option to work remotely (following completion 90-day probationary period)

Benefits

As leaders in the healthcare industry, we are passionate about the health and well-being of our employees. We want everyone at Integris Group to feel valued and energized as they work to fulfill our mission. We support employees with generous benefits including:

Health and Well-being

• Medical, dental, and vision insurance
• Employee Assistance Program (EAP)

Financial Rewards

• Competitive salary
• Incentive bonus plan
• 401(k) with company match
• Group life insurance
• Short and long-term disability income protection
• Healthcare Savings Account

Education Support

•  Education financial assistance

Transportation Allowance

• Bi-Weekly Auto Allowance

Time Off

• Universal paid time off
• Company holidays

Culture

• Charitable giving opportunities
• Team-building events
• Employee recognition

Company Information

Founded by physicians in 1984, Integris Group provides protection and support to help policyholders navigate an increasingly complex healthcare environment. Our Board is comprised of physicians who understand the rewards and challenges of practicing medicine. We are an ally to policyholders when they need it most.

Please visit our website at www.integrisgrp.com for more information.

Integris Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Work for a company that values you!

lntegris Group is a medical professional liability insurance carrier. We put our talents to work protecting dedicated physicians and their practices. Headquartered in Glastonbury, CT, with offices in Jacksonville, FL and Atlanta, GA, we insure health care professionals in 22 states. Our long history of growth and evolution has set the stage for continued success and a very exciting future. We are here to make a positive impact in the lives of our policyholders and the medical community. We offer a challenging and rewarding environment where you can see the results of your hard work. If you thrive in a highly collaborative, mission-driven environment, we invite you to explore the following position.

Job Title 

Claims Representative (Full Time)

Job Description

We are seeking a Claims Representative to handle a caseload of claims and support the operations of the Claims Department and company. The primary responsibilities of the position are to investigate, evaluate and resolve medical professional liability claims brought against the company's insureds. The position requires handling claims across varied medical specialties that present low to moderate severity and complexity. The position also provides support to the Underwriting, Risk Management, Finance, and Business Development departments. This position reports directly to the Vice President of Claims in our Glastonbury, CT home office.

Responsibilities and Competencies 

Claim Handling

• Managing assigned inventory
• Identifying and analyzing coverage issues
• Recommend defense counsel
• Coordinating the initial consultation with the insured and defense counsel
• Recommend defense medical experts
• Reviewing and analyzing medical records
• Litigation management including ongoing communication with defense counsel, monitoring of legal status reporting, and reviewing billing practices
• Attending depositions of parties and experts, court conferences, mediations, and trials
• Internal reporting and documentation of claim developments
• Preparing claim status reports for reinsurers
• Regular communication with the insured from initial meeting to claim resolution
• Formulating and executing claim resolution plans
• Direct handling of settlement negotiations with plaintiffs or counsel

General

• Maintaining current knowledge of relevant legal decisions, claim trends, and industry practices
• Maximizing productivity and claim results through use of technology
• Enhancing the team environment through collaboration with claims and other personnel

Support of Company Operations

• Assisting efforts to compile and analyze claim data
• Periodic attendance at company functions including Loss Prevention and Business Development events
• Providing feedback on and supporting implementation of corporate initiatives and IT projects
• Informing Underwriting Department of claim developments with potential underwriting implications

Qualifications and Skills

• Bachelor of Arts or Science Degree
• 2-4 years of experience in insurance claim handling or relevant legal experience
• Medical professional liability claim handling in Florida, Georgia, Texas, and/or Oklahoma preferred
• Travel to various locations as necessary. Must have reliable transportation and be willing to travel.
• Competent at using MS Office suite of products
• Ability to meet deadlines while managing an active and diverse caseload
• Strong interpersonal, written, and verbal communication skills
• Ability to manage work outside the office including depositions, meetings with insureds and defense counsel, court conferences, mediations, and trials
• Claim Adjuster's license in applicable states or agreement to obtain after hire

Career Advancement

• As the incumbent proves that they excel at the assigned responsibilities, they may be assigned additional, more complex tasks. These more complex tasks can lead to new roles and advancement throughout lntegris Group.

Location

• The Claims Representative will either be based out of our Glastonbury, CT or Jacksonville, FL office.

Benefits

As leaders in the healthcare industry, we're passionate about the health and well-being of our employees. We want everyone at lntegris Group to feel valued and energized as they work to fulfill our mission. We support employees with generous benefits including:

 Health and Well-being

• Medical, dental, and vision insurance
• Employee Assistance Program (EAP)

Education Support

• Education financial assistance

 Time Off

• Universal paid time off
• Company holidays

Financial Rewards

• Competitive salary
• Incentive bonus plan
• 401(k) with company match
• Group life insurance
• Short and long-term disability income protection
• Healthcare Savings Account

 Culture

• Charitable giving opportunities
• Team-building events
• Employee recognition

Company Information

Founded by physicians in 1984, lntegris Group provides protection and support to help policyholders navigate an increasingly complex healthcare environment. Our Board is comprised of physicians who understand the rewards and challenges of practicing medicine. We are an ally to policyholders when they need it most. 

Please visit our website at www.integrisgrp.com for more information.

lntegris Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Work for a company that values you!

Integris Group is a medical professional liability insurance carrier. We put our talents to work protecting dedicated physicians and their practices. Headquartered in Glastonbury, CT, with an office in Jacksonville, FL, we insure health care professionals in 22 states. Our long history of growth and evolution has set the stage for continued success and a very exciting future. We are here to make a positive impact in the lives of our policyholders and the medical community. We offer a challenging and rewarding environment where you can see the results of your hard work. If you thrive in a highly collaborative, mission-driven environment, we invite you to explore the following position.

Job Title 

Policyholder Service Specialist

Job Description

The Policyholder Service Specialist is the key point of contact for the Integris Group in the Underwriting Department. This role is client-facing and requires professional interaction with insureds, potential insureds, brokers and agents, regional sales executives, and Integris Group employees. The applicant must have excellent oral and written communication skills, organized and detail oriented. Must be able to prioritize work and assist in the Underwriting process. This position reports directly to the Director of Policyholder Services.

Responsibilities

• Partner with the Underwriting Team to:

• Assist underwriters in the preparation of new and renewal business. This includes preparation of file information, proper documentation, insured requests and filing information within systems
• Review of current insured submission material for accuracy and completion. Verify and ensure data input is accurate and timely during the file preparation and uploading of documents
• Maintain broker, regional sales executive and client relationships, as assigned
• Ensure requests from brokers, regional sales executives, and insureds are completed in a timely manner
• Track renewal and new business to ensure invoices are paid in the portal to avoid cancellation

• Assist in preparing insureds certificates and loss history(s): Help organize by date received and timely process certificates of insurance and loss history requests within 48 hours. Candidate will be responsible for preparing/processing in an effective and efficient manner
• Work with the Finance and Underwriting Departments to assist in managing and communicating with insureds on overdue billing invoices, payment receipts, and general billing information
• Prepare and run standard and various reports for the Underwriting and Business Development Departments
• Perform miscellaneous duties which may include (but are not limited to): project-oriented work for the Underwriting department. Replying to correspondence received, timely completing requests (which may include collaboration with internal parties) from various vendors, brokers, state insurance departments, etc.
• Exhibit strong communication skills and professional communication within the company
• Participate in the training of Associate Policyholder Service Specialists
• Requirements, Tasks, and knowledge will include (but not limited to):

• Customer Service oriented individual
• Phone business acumen: Ability to answer questions regarding Insured’s premiums, payments, general coverage inquiries, certificates of insurance, and if needed, transfer calls to the appropriate department.
• Understanding of insurance policy documents
• Accurate data entry skills
• Ability to prepare and send policy packets regularly as well as organize and prepare envelopes for mailing
• Ensure invoice reports and insured invoices match one another
• Run regular system reports from Dashboards and distribute on schedule accordingly.

Qualifications and Skills

• Associate or Bachelor’s degree preferred
• Underwriting Assistant or Insurance Agency Account Manager experience
• Competent at using MS Office suite of products
• Understanding of insurance information systems (underwriting, billing, etc.) preferred
• Florida agent/insurance broker/producer license preferred
• Excellent time management skills and ability to prioritize work
• Attention to detail and problem-solving skills
• Strong organization skills and ability to multi-task and work independently
• Working knowledge of office equipment such as printers and fax machines

Location

The Company currently follows a hybrid office/remote work schedule:

• Tuesday-Thursday – In office, Glastonbury, CT or Jacksonville, FL
• Monday and Friday – Option to work remotely (following completion of 90-day probationary period)

Benefits

As leaders in the healthcare industry, we are passionate about the health and well-being of our employees. We want everyone at Integris Group to feel valued and energized as they work to fulfill our mission. We support employees with generous benefits including:

Health and Well-being

• Medical, dental, and vision insurance
• Employee Assistance Program (EAP)

Financial Rewards

• Competitive salary
• Incentive bonus plan
• 401(k) with company match
• Group life insurance
• Short and long-term disability income protection
• Healthcare Savings Account

Education Support

• Education financial assistance

Time Off

• Universal paid time off
• Company holidays

Culture

• Charitable giving opportunities
• Team-building events
• Employee recognition

Company Information

Founded by physicians in 1984, Integris Group provides protection and support to help policyholders navigate an increasingly complex healthcare environment. Our Board is comprised of physicians who understand the rewards and challenges of practicing medicine. We are an ally to policyholders when they need it most.

Please visit our website at www.integrisgrp.com for more information.

Integris Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

Work for a company that values you!

Integris Group is a medical professional liability insurance carrier. We put our talents to work protecting dedicated physicians and their practices. Headquartered in Glastonbury, CT, with an office in Jacksonville, FL, we insure health care professionals in 22 states. Our long history of growth and evolution has set the stage for continued success and a very exciting future. We are here to make a positive impact in the lives of our policyholders and the medical community. We offer a challenging and rewarding environment where you can see the results of your hard work. If you thrive in a highly collaborative, mission-driven environment, we invite you to explore the following position. 

Job Title:   

Claims Assistant (Full Time)

Job Description

We are seeking a Claims Assistant to support the operations of the Claims Department and company. The primary responsibilities of the position are the intake of new claims, setup of new claim files, preparation of correspondence to our insureds, maintenance of document repositories, processing invoices, and reporting claim results to state and national agencies. This position reports directly to the Vice President of Claims in our Glastonbury, CT office.

Responsibilities

Core Functions

• Handling intake of all new claims
• Initial electronic file set up
• Preparation of correspondence to our insureds
• Answering the Claims Department general telephone and e-mail
• Fielding various inquiries made to the Claims Department
• Obtaining and organizing relevant medical records
• Organizing and maintaining document repositories
• Obtaining and processing legal, expert, and vendor invoices
• Obtaining and organizing vendor payment information (i.e. W9 tax forms)
• Assisting in file and document management
• Reporting claim outcomes to various administrative bodies, including but not limited to National Practitioners’ Data Bank
• Reporting claim outcomes to state and national agencies
• Assisting in claim reporting 
• Other duties as assigned

General

• Maximizing productivity through use of technology
• Enhancing the efficiency and team environment in Claim Department through collaboration and positive interactions with other claim personnel

Support of Company Operations

• Assisting efforts to compile and analyze claim data
• Periodic support for and/or attendance at company functions
• Providing feedback on efficiency of administrative processes
• Performing administrative tasks for other departments as work capacity permits.

Qualifications and Skills

• High school degree required, associate’s degree or higher preferred, bachelor’s degree a plus
• 3+ years of corporate office experience preferred
• Competent at using MS Office suite of products
• Excellent time management skills
• Ability to meet deadlines while managing a diverse suite of responsibilities
• Attention to detail and problem-solving skills
• Strong organizational skills and ability to multi-task
• Strong interpersonal, written and verbal communication skills
• An appreciation for the time sensitive confidential nature of professional liability claims
• Ability to work collaboratively in a dynamic environment

Career Advancement

• As the incumbent proves that they excel at the assigned responsibilities, they may be assigned additional, more complex tasks.  These more complex tasks can lead to new roles and advancement throughout Integris Group.

Location

• The position is based in the Glastonbury, CT office.

Benefits

As leaders in the healthcare industry, we’re passionate about the health and well-being of our employees. We want everyone at Integris Group to feel valued and energized as they work to fulfill our mission. We support employees with generous benefits including: 

Company Information

Founded by physicians in 1984, Integris Group provides protection and support to help policyholders navigate an increasingly complex healthcare environment.  Our Board is comprised of physicians who understand the rewards and challenges of practicing medicine.  We are an ally to policyholders when they need it most.  

Please visit our website at www.integrisgrp.com for more information. 

Integris Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

Maintain, edit, and modify Models including reserving, ratemaking, premium, and data spreadsheets. Design and create new actuarial tools. Up to 10% domestic travel. May work on occasion from home, provided within commuting distance of Glastonbury, CT work location. Requires: bachelor’s degree in actuarial science, mathematics, statistics, economics, or a related field; 3 years experience in any job title with duties involving medical professional liability insurance industry actuarial practice. Fellow of the Casualty Actuarial Society designation required. Send CV re: Ad# 3556 to employer Integris Insurance Company via e-mail to fwoods@integrisgrp.com.