We’re here to make a positive impact in the lives of our members and the medical community as a whole. We offer a challenging and rewarding environment where you can see the results of your hard work. If you thrive in a highly collaborative, mission-driven environment, we invite you to explore open positions today.
Careers
Careers
Join the mission to
protect doctors
We take care of our employees
We offer competitive salaries and benefits. As leaders in the healthcare industry, we’re passionate about the health and well-being of our employees. We want everyone at Integris Group to feel valued and energized as they work to fulfill our mission. We support employees with generous benefits, including:
Health and Well-Being
- Medical, dental, and vision insurance
- Employee Assistance Program (EAP)
Financial Rewards
- Competitive salaries and bonus plan
- 401(k) with company match
- Group life insurance
- Short- and long-term disability
- Flexible Spending Account (FSA)
- Health Savings Account
Education Support
- Education financial assistance
Time Off
- Universal paid time off, plus company holidays
- Volunteer Hours
- Casual dress code (Fridays)
Culture
- Charitable giving opportunities
- Team-building events
- Employee recognition programs
“We have an extraordinary team that works well together to provide the best care for our customers. I truly believe that the well-being of our team members as well as our customers is a top priority for our leadership team. I feel very fortunate to be part of such an amazing company.”
Find your opportunity
If you’re ready to put your talents to work protecting dedicated physicians and their practices, we‘d love to learn more about you. Our long history of growth and evolution has set the stage for continued success and a very exciting future. Headquartered in Glastonbury, Connecticut, we’re just a short drive from New York and Boston.
Work for a company that values you!
Integris Group is a medical professional liability insurance carrier. We put our talents to work protecting dedicated physicians and their practices. Headquartered in Glastonbury, CT, with an office in Jacksonville, FL, we insure health care professionals in 22 states. Our long history of growth and evolution has set the stage for continued success and a very exciting future. We are here to make a positive impact in the lives of our policyholders and the medical community. We offer a challenging and rewarding environment where you can see the results of your hard work. If you thrive in a highly collaborative, mission-driven environment, we invite you to explore the following position.
Job Title: Administrative Assistant (Full Time, Non-Exempt)
Job Description
The Administrative Assistant role is a key point of contact for Integris Group. This role is in office, client facing and requires professional interaction with members (insureds), potential insureds, brokers and agents, Integris Group employees, senior management, and Board of Directors. The incumbent must have excellent oral and written communication skills and be able to organize and track work using paper and electronic methods. This position is non-exempt and reports directly to the Chief Underwriting Officer in our Glastonbury, CT home office.
Responsibilities and Competencies
General
- Provide phone coverage for Integris Group’s main phone line between the hours of 8:00-5:00. (Backup coverage will be provided during the lunch hour of 12:00-1:00).
- Mail processing for the company.
- Preparation of Insured documents which arrive via phone, fax, and email.
- Organize documents in an effective and efficient manner (ex. preparing certificates of insurance, loss history requests, etc.).
- Ability to work with various departments in preparation of periodic billing/invoices for insureds and assist in managing and communicating with insureds on receipts, overdue billing invoices, and general billing information.
- Customer Service and Support – direct policyholders and brokers when issues arise in the portals by partnering with business development to resolve issues such as (ie. password and email resets, issues paying bills, and registration questions/issues).
- Gather pertinent information from the members experiencing issues to share with vendors for resolution, including screensharing, determining browser, confirming if an account has been established, etc.
- Assist with the preparation and processing of insureds' Certificates of Insurance (COIs) and Loss History requests. Organize requests by date received and ensure all requests are completed within 48 hours. Responsible for accurately preparing, reviewing, and processing COIs and loss history documents in an effective, efficient, and timely manner while maintaining a high level of customer service and attention to detail.
- Report and coordinate all portal issues to the “Marketing and Membership Representative” that include coordinating with vendors to identify and resolve the issue(s).
Administrative
- Collect/update insured information for members/practice managers which includes reaching out to members for demographic information.
- Assist in processing mail merge(s), mailings/shipments with all departments.
- Reporting/Data
- Build prospect lists for new business territories for further analysis and outreach at the direction of senior management.
- Partner with appropriate department to update and maintain submissions and inquiry log.
- Office Supply ordering for the company.
- Partner with managers for ordering needs and organize pickup/delivery with vendors.
- Roles and responsibilities may change as Integris Group evolves.
Requirements, Tasks, and knowledge will include (but not limited to):
- Customer Services oriented individual.
- Phone business acumen: Ability answer questions regarding Insured’s premiums, payments, general coverage inquiries, certificates of insurance, and if needed, transfer calls to appropriate department.
- Understanding of insurance policy documents.
- Ability to prepare and send policy packets regularly as well as organize and prepare envelopes for mailing.
- Ensure invoice reports and insured invoices match one another.
- Act as a backup/assistant to Executive Assistant for meeting preparation.
Qualifications and Skills
- High school diploma required. Associate or bachelor’s degree preferred.
- Competent at using MS Office suite of products.
- Understanding of insurance information systems (underwriting, billing, etc.) preferred.
- Excellent time management skills and ability to prioritize work.
- Attention to detail and problem-solving skills.
- Strong organization skills and ability to multi-task.
- Working knowledge of office equipment such as printers and fax machines.
- Strong interpersonal, written, and verbal communication skills.
Career Advancement
If the employee proves that they excel at the assigned responsibilities, they may be assigned additional, more complex tasks. These more complex tasks can lead to new roles and advancement opportunities throughout Integris Group.
Location
- The position requires attendance in the Glastonbury, CT office, Monday-Friday.
Benefits
As leaders in the healthcare industry, we’re passionate about the health and well-being of our employees. We want everyone at Integris Group to feel valued and energized as they work to fulfill our mission. We support employees with generous benefits including:
Health and Well-being
| Education Support
|
Company Information
Founded by physicians in 1984, Integris Group provides protection and support to help policyholders navigate an increasingly complex healthcare environment. Our Board is comprised of physicians who understand the rewards and challenges of practicing medicine. We are an ally to policyholders when they need it most.
Please visit our website at www.integrisgrp.com for more information.
Integris Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Work for a company that values you!
lntegris Group is a medical professional liability insurance carrier. We put our talents to work protecting dedicated physicians and their practices. Headquartered in Glastonbury, CT, with offices in Jacksonville, FL and Atlanta, GA, we insure health care professionals in 22 states. Our long history of growth and evolution has set the stage for continued success and a very exciting future. We are here to make a positive impact in the lives of our policyholders and the medical community. We offer a challenging and rewarding environment where you can see the results of your hard work. If you thrive in a highly collaborative, mission-driven environment, we invite you to explore the following position.
Job Title
Claims Representative (Full Time)
Job Description
We are seeking a Claims Representative to handle a caseload of claims and support the operations of the Claims Department and company. The primary responsibilities of the position are to investigate, evaluate and resolve medical professional liability claims brought against the company's insureds. The position requires handling claims across varied medical specialties that present low to moderate severity and complexity. The position also provides support to the Underwriting, Risk Management, Finance, and Business Development departments. This position reports directly to the Vice President of Claims in our Glastonbury, CT home office.
Responsibilities and Competencies
Claim Handling
- Managing assigned inventory
- Identifying and analyzing coverage issues
- Recommend defense counsel
- Coordinating the initial consultation with the insured and defense counsel
- Recommend defense medical experts
- Reviewing and analyzing medical records
- Litigation management including ongoing communication with defense counsel, monitoring of legal status reporting, and reviewing billing practices
- Attending depositions of parties and experts, court conferences, mediations, and trials
- Internal reporting and documentation of claim developments
- Preparing claim status reports for reinsurers
- Regular communication with the insured from initial meeting to claim resolution
- Formulating and executing claim resolution plans
- Direct handling of settlement negotiations with plaintiffs or counsel
General
- Maintaining current knowledge of relevant legal decisions, claim trends, and industry practices
- Maximizing productivity and claim results through use of technology
- Enhancing the team environment through collaboration with claims and other personnel
Support of Company Operations
- Assisting efforts to compile and analyze claim data
- Periodic attendance at company functions including Loss Prevention and Business Development events
- Providing feedback on and supporting implementation of corporate initiatives and IT projects
- Informing Underwriting Department of claim developments with potential underwriting implications
Qualifications and Skills
- Bachelor of Arts or Science Degree
- 2-4 years of experience in insurance claim handling or relevant legal experience
- Medical professional liability claim handling in Florida, Georgia, Texas, and/or Oklahoma preferred
- Travel to various locations as necessary. Must have reliable transportation and be willing to travel.
- Competent at using MS Office suite of products
- Ability to meet deadlines while managing an active and diverse caseload
- Strong interpersonal, written, and verbal communication skills
- Ability to manage work outside the office including depositions, meetings with insureds and defense counsel, court conferences, mediations, and trials
- Claim Adjuster's license in applicable states or agreement to obtain after hire
Career Advancement
- As the incumbent proves that they excel at the assigned responsibilities, they may be assigned additional, more complex tasks. These more complex tasks can lead to new roles and advancement throughout lntegris Group.
Location
- The Claims Representative will either be based out of our Glastonbury, CT or Jacksonville, FL office.
Benefits
As leaders in the healthcare industry, we're passionate about the health and well-being of our employees. We want everyone at lntegris Group to feel valued and energized as they work to fulfill our mission. We support employees with generous benefits including:
Health and Well-being
- Medical, dental, and vision insurance
- Employee Assistance Program (EAP)
Education Support
- Education financial assistance
Time Off
- Universal paid time off
- Company holidays
- Volunteer Hours
Financial Rewards
- Competitive salary
- Incentive bonus plan
- 401(k) with company match
- Group life insurance
- Short and long-term disability income protection
- Healthcare Savings Account
Culture
- Charitable giving opportunities
- Team-building events
- Employee recognition
Company Information
Founded by physicians in 1984, lntegris Group provides protection and support to help policyholders navigate an increasingly complex healthcare environment. Our Board is comprised of physicians who understand the rewards and challenges of practicing medicine. We are an ally to policyholders when they need it most.
Please visit our website at www.integrisgrp.com for more information.
lntegris Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Work for a company that values you!
Integris Group is a medical professional liability insurance carrier. We put our talents to work protecting dedicated physicians and their practices. Headquartered in Glastonbury, CT, with offices in Jacksonville, FL and Atlanta, GA, we insure health care professionals in 22 states. Our long history of growth and evolution has set the stage for continued success and a very exciting future. We are here to make a positive impact in the lives of our policyholders and the medical community. We offer a challenging and rewarding environment where you can see the results of your hard work. If you thrive in a highly collaborative, mission-driven environment, we invite you to explore the following position.
Job Title
Senior Claims Representative (Full Time)
Job Description
We are seeking a Senior Claims Representative to handle a caseload of claims and support the operations of the Claims Department and company. The primary responsibilities of the position are to investigate, evaluate and resolve medical professional liability claims brought against the company’s insureds. The position requires handling claims across varied medical specialties that present the greatest severity and complexity in the department. The position also provides support to the Underwriting, Risk Management, Finance, and Business Development departments. This position reports directly to the Vice President of Claims in our Glastonbury, CT home office.
Responsibilities and Competencies
Claim Handling
- Identifying and analyzing coverage issues
- Selecting defense counsel
- Coordinating the initial consultation with the insured and defense counsel
- Retaining and consulting with defense medical experts
- Reviewing and analyzing medical records
- Litigation management including ongoing communication with defense counsel, monitoring of legal status reporting, and reviewing billing practices
- Attending depositions of parties and experts, court conferences, mediations, and trials
- Internal reporting and documentation of claim developments
- Preparing claim status reports for reinsurers
- Regular communication with the insured from initial meeting to claim resolution
- Formulating and executing claim resolution plans
- Direct handling of settlement negotiations with plaintiffs or counsel
General
- Maintaining current knowledge of relevant legal decisions, claim trends, and industry practices
- Maximizing productivity and claim results through use of technology
- Enhancing the team environment through collaboration with claims and other personnel
Support of Company Operations
- Assisting efforts to compile and analyze claim data
- Periodic attendance at company functions including Loss Prevention and Business Development events
- Providing feedback on and supporting implementation of corporate initiatives and IT projects
- Informing Underwriting Department of claim developments with potential underwriting implications
Qualifications and Skills
- Bachelor of Arts or Science Degree
- 5+ years of experience in casualty insurance claim handling, preferably of complex claim handling or litigation experience
- 2-3 years of medical professional liability claim handling, in CT and/or MA, preferred
- Frequent travel to various locations is required. Must have reliable transportation
- Competent at using MS Office suite of products
- Ability to meet deadlines while managing an active and diverse caseload
- Strong interpersonal, written, and verbal communication skills
- Ability to manage work outside the office including depositions, meetings with insureds and defense counsel, court conferences, mediations, and trials
- Claim Adjuster’s license in applicable states or agreement to obtain after hire
Location
This position is located in Glastonbury, CT. The Company currently follows a hybrid office/remote work schedule:
- Tuesday-Thursday – In office
- Monday and Friday – Option to work remotely (following completion 90-day probationary period)
Benefits
As leaders in the healthcare industry, we’re passionate about the health and well-being of our employees. We want everyone at Integris Group to feel valued and energized as they work to fulfill our mission. We support employees with generous benefits including:
Health and Well-being
- Medical, dental, and vision insurance
- Employee Assistance Program (EAP)
Financial Rewards
- Competitive salary
- Incentive bonus plan
- 401(k) with company match
- Group life insurance
- Short and long-term disability income protection
- Healthcare Savings Account
Education Support
- Education financial assistance
Transportation Allowance
- Bi-Weekly Auto Allowance
Time Off
- Universal paid time off
- Company holidays
- Volunteer Hours
Culture
- Charitable giving opportunities
- Team-building events
- Employee recognition
Company Information
Founded by physicians in 1984, Integris Group provides protection and support to help policyholders navigate an increasingly complex healthcare environment. Our Board is comprised of physicians who understand the rewards and challenges of practicing medicine. We are an ally to policyholders when they need it most.
Please visit our website at www.integrisgrp.com for more information.
Integris Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Work for a company that values you!
Integris Group is a medical professional liability insurance carrier. We put our talents to work protecting dedicated physicians and their practices. Headquartered in Glastonbury, CT, with offices in Jacksonville, FL and Atlanta, GA, we insure health care professionals in 22 states. Our long history of growth and evolution has set the stage for continued success and a very exciting future. We are here to make a positive impact in the lives of our policyholders and the medical community. We offer a challenging and rewarding environment where you can see the results of your hard work. If you thrive in a highly collaborative, mission-driven environment, we invite you to explore the following position.
Job Title
Senior Claims Representative (Full Time)
Job Description
We are seeking a Senior Claims Representative to handle a caseload of claims and support the operations of the Claims Department and company. The primary responsibilities of the position are to investigate, evaluate and resolve medical professional liability claims brought against the company’s insureds. The position requires handling claims across varied medical specialties that present the greatest severity and complexity in the department. The position also provides support to the Underwriting, Risk Management, Finance, and Business Development departments. This position reports directly to the Vice President of Claims in our Glastonbury, CT office.
Responsibilities and Competencies
Claim Handling
- Identifying and analyzing coverage issues
- Selecting defense counsel
- Coordinating the initial consultation with the insured and defense counsel
- Retaining and consulting with defense medical experts
- Reviewing and analyzing medical records
- Litigation management including ongoing communication with defense counsel, monitoring of legal status reporting, and reviewing billing practices
- Attending depositions of parties and experts, court conferences, mediations, and trials
- Internal reporting and documentation of claim developments
- Preparing claim status reports for reinsurers
- Regular communication with the insured from initial meeting to claim resolution
- Formulating and executing claim resolution plans
- Direct handling of settlement negotiations with plaintiffs or counsel
General
- Maintaining current knowledge of relevant legal decisions, claim trends, and industry practices
- Maximizing productivity and claim results through use of technology
- Enhancing the team environment through collaboration with claims and other personnel
Support of Company Operations
- Assisting efforts to compile and analyze claim data
- Periodic attendance at company functions including Loss Prevention and Business Development events
- Providing feedback on and supporting implementation of corporate initiatives and IT projects
- Informing Underwriting Department of claim developments with potential underwriting implications
Qualifications and Skills
- Bachelor of Arts or Science Degree
- 5+ years of experience in casualty insurance claim handling, preferably of complex claim handling or litigation experience
- 2-3 years of medical professional liability claim handling, in Florida, Georgia, Texas, preferred
- Frequent travel to various locations is required. Must have reliable transportation
- Competent at using MS Office suite of products
- Ability to meet deadlines while managing an active and diverse caseload
- Strong interpersonal, written, and verbal communication skills
- Ability to manage work outside the office including depositions, meetings with insureds and defense counsel, court conferences, mediations, and trials
- Claim Adjuster’s license in applicable states or agreement to obtain after hire
Location
This position is located in Jacksonville, FL. The Company currently follows a hybrid office/remote work schedule:
- Tuesday-Thursday – In office
- Monday and Friday – Option to work remotely (following completion 90-day probationary period)
Benefits
As leaders in the healthcare industry, we are passionate about the health and well-being of our employees. We want everyone at Integris Group to feel valued and energized as they work to fulfill our mission. We support employees with generous benefits including:
Health and Well-being
- Medical, dental, and vision insurance
- Employee Assistance Program (EAP)
Financial Rewards
- Competitive salary
- Incentive bonus plan
- 401(k) with company match
- Group life insurance
- Short and long-term disability income protection
- Healthcare Savings Account
Education Support
- Education financial assistance
Transportation Allowance
- Bi-Weekly Auto Allowance
Time Off
- Universal paid time off
- Company holidays
- Volunteer Hours
Culture
- Charitable giving opportunities
- Team-building events
- Employee recognition
Company Information
Founded by physicians in 1984, Integris Group provides protection and support to help policyholders navigate an increasingly complex healthcare environment. Our Board is comprised of physicians who understand the rewards and challenges of practicing medicine. We are an ally to policyholders when they need it most.
Please visit our website at www.integrisgrp.com for more information.
Integris Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Work for a company that values you!
lntegris Group is a medical professional liability insurance carrier. We put our talents to work protecting dedicated physicians and their practices. Headquartered in Glastonbury, CT, with an office in Jacksonville, FL, we insure health care professionals in 22 states. Our long history of growth and evolution has set the stage for continued success and a very exciting future. We are here to make a positive impact on the lives of our policyholders and the medical community. We offer a challenging and rewarding environment where you can see the results of your hard work. If you thrive in a highly collaborative, mission-driven environment, we invite you to explore the following position.
Job Title:
Senior Risk Management Specialist (Full-Time)
Job Description
The Senior Risk Management Specialist is a key contact for policyholders regarding risk management, patient safety and best practices. This role is client-facing and requires professional interaction with policyholders, potential policyholders, practice administrators, brokers, and agents, lntegris Group employees, senior management, and Board of Directors. Advising practices and facilities on best practices in verbal and written format is a large part of this position. This position reports directly to the Vice President of Risk Management.
Responsibilities and Competencies:
• Provides risk management consultative services to healthcare facilities and physician office practices including onsite risk management and office assessments
• Makes recommendations to leadership regarding the effectiveness of controls, practices, and supervision as determined from on-site risk management activities
• Review and analyze claims data to develop risk mitigation strategies for policyholders
• Analyzes individual occurrences, trends, and patterns for opportunities to prevent future patient injuries
• Monitors compliance with risk management activities
• Coordination of schedule including communicating with brokers, agents, and practice leadership
• Performs special projects that involve data gathering, analysis, preparation of reports and development of recommendations and presentations
• Prepares reports including recommendations and resources for practice improvements
• Develops risk management and patient safety articles
• Coordinates production of print and electronic risk management and patient safety materials
• Participates in Healthcare Risk Management organizations and stays abreast of current risk management and patient safety topics
• Provides educational Risk Management presentations to healthcare facilities, physician office practices and related venues as needed
• Timely and professional guidance to policy holders regarding risk management and operational questions
• Participates in the lntegris Group risk management committee, supporting the VP of Risk Management
Qualifications and Skills
• College Graduate in healthcare major
• Clinical education and training
• 5 to 10 years of work experience in a healthcare setting, operational experience is a plus
• Current knowledge of State and Federal rules and regulations in healthcare
• Strong interpersonal, written, and verbal communication skills
• Ability to learn, understand, and champion Risk Management solutions and value proposition
• Frequent travel to various locations is required (Up to 90%). Must have reliable transportation
• Working knowledge of current evolving issues in healthcare
• Competent at using MS Office suite of products and various Social Media tools
• Strong organizational skills including management of timelines, events, and CME credits
• Demonstrated ability to meet deadlines and to handle multiple tasks
Location
• The Senior Risk Management Specialist will be based in our Jacksonville, FL office and provide Risk Management solutions in Florida, Georgia, Texas, and other states as assigned.
Benefits
As leaders in the healthcare industry, we're passionate about the health and well-being of our employees. We want everyone at lntegris Group to feel valued and energized as they work to fulfill our mission. We support employees with generous benefits including:
Health and Well-being
• Medical, dental, and vision insurance
• Employee Assistance Program (EAP)
Education Support
• Education financial assistance
Transportation Allowance
Financial Rewards
• Competitive salary
• Incentive bonus plan
• 401(k) with company match
• Group life insurance
• Short and long-term disability income protection
• Healthcare Savings Account
• Bi-Weekly Auto Allowance
Time Off
• Universal paid time off
• Company holidays
• Volunteer time off
Culture
• Charitable giving opportunities
• Team-building events
• Employee recognition
Company Information
Founded by physicians in 1984, lntegris Group provides protection and support to help policyholders navigate an increasingly complex healthcare environment. Our Board is comprised of physicians who understand the rewards and challenges of practicing medicine. We are an ally to policyholders when they need it most.
Please visit our website at www.integrisgrp.com for more information.
lntegris Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Work for a company that values you!
Integris Group is a medical professional liability insurance carrier. We put our talents to work protecting dedicated physicians and their practices. Headquartered in Glastonbury, CT, with an office in Jacksonville, FL, we insure health care professionals in 22 states. Our long history of growth and evolution has set the stage for continued success and a very exciting future. We are here to make a positive impact on the lives of our policyholders and the medical community. We offer a challenging and rewarding environment where you can see the results of your hard work. If you thrive in a highly collaborative, mission-driven environment, we invite you to explore the following position.
Job Title: Agency MPL Account Manager
Job Description:
The Agency MPL Account Manager serves as a key point of contact for Agency MPL clients and plays a vital role in supporting the production and service of new and existing business. This client-facing position requires professional, responsive interaction with policyholders, prospective policyholders, brokers, and agents. The Agency Account Manager partners closely with the Business Development production team to deliver exceptional customer service, ensure the timely and accurate handling of accounts, and contribute to the continued growth and retention of the agency's book of business. Their work will be instrumental in preparing the client submission materials to multiple markets and will utilize the features of Applied EPIC system to create submissions.
The Agency MPL Account Manager must have a minimum of 2+ years of previous medical professional liability insurance experience. The main goal and function of the Account Manager is to assist the production team with new and existing accounts while providing courteous, prompt, and accurate client services to a growing book of business.
This position reports directly to the Agency Manager of Integris Insurance Agency.
Responsibilities and Competencies:
- Manage day-to-day MPL account responsibilities, including billing inquiries, policy changes, endorsements, account documentation, and the renewal process
- Partner closely with the Business Development production team to ensure client and account requests are completed accurately and timely and that required documentation is received and properly processed
- Coordinate and manage the renewal process, including gathering client information, preparing submissions, obtaining quotes, and supporting the placement of coverage
- Prepare and submit new business applications and supporting documentation to multiple insurance markets
- Utilize Applied Epic to maintain accurate account information, create submissions, document activity, and support the overall account management process
- Communicate professionally and promptly with clients, prospective clients, brokers, agents, and carrier partners throughout the new business and renewal processes
- Provide administrative and account management support to the Business Development production team as needed
- Monitor outstanding items and follow up with appropriate parties to help ensure accounts are processed accurately and within required timeframes
- Crosstrain with and provide support to the Commercial Lines Account Manager as needed
- Deliver a consistently high level of customer service while helping support the growth and retention of the agency’s book of business
Qualifications and Skills:
- Minimum of two (2) years of medical professional liability insurance experience required
- Bachelor's degree preferred or an equivalent combination of education and relevant experience
- 2-20 Insurance License or willing to obtain within (6) months of employment
- Experience with Applied EPIC or a similar agency management system preferred
- Proficiency in Microsoft Office Suite applications
- Strong critical thinking, analytical, and problem-solving skills with a client-focused approach
- Excellent organizational, time management, and prioritization skills
- Self-motivated with the ability to demonstrate initiative and resourcefulness
- Ability to work independently while effectively collaborating within a team environment
- Professional demeanor with the ability to thrive in a fast-paced, client-service-oriented environment
- Ability to learn, understand, and actively support the sales and renewal process in partnership with the Business Development Team
- Strong verbal and written communication skills with a commitment to delivering exceptional customer service
Location:
- The Agency MPL Account Manager will be based in our Jacksonville, FL office.
Benefits:
As leaders in the healthcare industry, we’re passionate about the health and well-being of our employees. We want everyone at Integris Group to feel valued and energized as they work to fulfill our mission. We support employees with generous benefits including:
Health and Well-being
Financial Rewards
| Education Support
Transportation Allowance
Time Off
Culture
|
Company Information:
Founded by physicians in 1984, Integris Group provides protection and support to help policyholders navigate an increasingly complex healthcare environment. Our Board is comprised of physicians who understand the rewards and challenges of practicing medicine. We are an ally to policyholders when they need it most.
Please visit our website at www.integrisgrp.com for more information.
Integris Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
“Throughout my 18 years at the company, I’ve found the work to be interesting, challenging, and rewarding. It’s been a pleasure to work with our team of defense attorneys to vigorously defend our insureds and protect their interests when they find themselves in the unfortunate situation of being involved in litigation.”