Work for a company that values you!

Integris Group is a medical professional liability insurance carrier. We put our talents to work protecting dedicated physicians and their practices. Headquartered in Glastonbury, Connecticut and Jacksonville, Florida, we insure health care professionals in 22 states across the New England, Mid-Atlantic, and Southeast Region. Our long history of growth and evolution has set the stage for continued success and a very exciting future. We are here to make a positive impact in the lives of our members and the medical community. We offer a challenging and rewarding environment where you can see the results of your hard work. If you thrive in a highly collaborative, mission-driven environment, we invite you to explore the following position.

Job Title
Senior Claims Representative (Full Time)

Job Description
We are seeking a Senior Claims Representative to handle a caseload of claims and support the operations of the Claims Department and company. The primary responsibilities of the position are to investigate, evaluate and resolve medical professional liability claims brought against the company’s insureds. The position requires handling claims across varied medical specialties that present the greatest severity and complexity in the department. The position also provides support to the Underwriting, Risk Management, Finance, and Business Development departments. This position reports directly to the Director of Claims in our Glastonbury, CT home office.

Responsibilities
Claim Handling

• Identifying and analyzing coverage issues
• Selecting defense counsel
• Coordinating the initial consultation with the insured and defense counsel
• Retaining and consulting with defense medical experts
• Reviewing and analyzing medical records
• Litigation management including ongoing communication with defense counsel, monitoring of legal status reporting, and reviewing billing practices
• Attending depositions of parties and experts, court conferences, mediations, and trials
• Internal reporting and documentation of claim developments
• Preparing claim status reports for reinsurers
• Regular communication with the insured from initial meeting to claim resolution
• Formulating and executing claim resolution plans
• Direct handling of settlement negotiations with plaintiffs or counsel

General

• Maintaining current knowledge of relevant legal decisions, claim trends, and industry practices
• Maximizing productivity and claim results through use of technology
• Enhancing the team environment through collaboration with claims and other personnel

Support of Company Operations

• Assisting efforts to compile and analyze claim data
• Periodic attendance at company functions including Loss Prevention and Business Development events Providing feedback on and supporting implementation of corporate initiatives and IT projects
• Informing Underwriting Department of claim developments with potential underwriting implications

Qualifications and Skills

• Bachelor of Arts or Science Degree
• 7+ years of experience in casualty insurance claim handling, preferably of complex claim handling or litigation experience
• 2-3 years of medical professional liability claim handling, in CT and/or MA, preferred
• Frequent travel to various locations is required. Must have reliable transportation
• Competent at using MS Office suite of products
• Ability to meet deadlines while managing an active and diverse caseload
• Strong interpersonal, written, and verbal communication skills
• Ability to manage work outside the office including depositions, meetings with insureds and defense counsel, court conferences, mediations, and trials
• Claim Adjuster’s license in applicable states or agreement to obtain after hire

Location
The Company currently follows a hybrid office/remote work schedule:

• Tuesday-Thursday – In office, Glastonbury, CT
• Monday and Friday – Option to work remotely (following completion of introductory period) The position requires attendance at claim appointments, as detailed above.

Benefits
As leaders in the healthcare industry, we’re passionate about the health and well-being of our employees. We want everyone at Integris Group to feel valued and energized as they work to fulfill our mission. We support employees with generous benefits including:

Health and Well-being

• Medical, dental, and vision insurance
• Employee Assistance Program (EAP)

Financial Rewards

• Competitive salary and bonus plan
• 401(k) with company match
• Group life insurance
• Short and long-term disability income protection
• Healthcare Savings Account
• Travel Allowance

Education Support

• Education financial assistance

Time Off

• Universal paid time off
• Company holidays

Culture

• Charitable giving opportunities
• Team-building events
• Employee recognition
• Casual dress (Fridays)

Company Information
Founded by physicians in 1984, Integris Group provides protection and support to help members navigate an increasingly complex healthcare environment. Our Board is comprised of doctors who understand the rewards and challenges of practicing medicine. We are an ally to policyholders when they need it most. As a mutual company, we share our success with each and every member.

Integris Group currently operates in 22 states throughout the New England, Mid-Atlantic and Southeastern Regions.

Please visit our website at www.integrisgrp.com for more information.

Integris Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


 

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Work for a company that values you!

Integris Group is a medical professional liability insurance carrier. We put our talents to work protecting dedicated physicians and their practices. Headquartered in Glastonbury, Connecticut and Jacksonville, Florida, we insure health care professionals in 22 states across the New England, Mid-Atlantic, and Southeast Region. Our long history of growth and evolution has set the stage for continued success and a very exciting future. We are here to make a positive impact in the lives of our members and the medical community. We offer a challenging and rewarding environment where you can see the results of your hard work. If you thrive in a highly collaborative, mission-driven environment, we invite you to explore the following position. 

Job Title
Claims Administrator (Full Time)

Job Description
We are seeking a Claims Administrator to support the operations of the Claims Department and company. The primary responsibilities of the position are the intake of new claims, setup of new claim files, preparation of introductory correspondence to our insureds, claim file management, organization of medical chronologies, maintenance of document repositories, processing invoices, and reporting claim results to state and national agencies. This position reports directly to the Director of Claims in our Glastonbury, CT home office.

Responsibilities
Core Functions:

• Handling intake of all new claims
• Initial electronic file set up
• Preparation of introductory correspondence to our insureds
• Answering the Claims Department general telephone and e-mail
• Fielding various inquiries made to the Claims Department
• Obtaining and organizing relevant medical records
• Obtaining and editing medical chronologies
• Organizing and maintaining document repositories
• Obtaining and processing legal, expert, and vendor invoices
• Obtaining and organizing vendor payment information (i.e. W9 tax forms)
• Assisting in file and document management
• Reporting claim outcomes to various administrative bodies, including but not limited to National Practitioners’ Data Bank

General

• Maximizing productivity through use of technology
• Enhancing the efficiency and team environment in Claim Department through collaboration and positive interactions with other claim personnel

Support of Company Operations

• Assisting efforts to compile and analyze claim data
• Periodic support for and/or attendance at company functions
• Providing feedback on efficiency of administrative processes
• Performing administrative tasks for other departments as work capacity permits.

Qualifications and Skills

• High school degree required, associate’s degree or higher preferred
• 3+ years of corporate office experience preferred
• Competent at using MS Office suite of products
• Excellent time management skills
• Ability to meet deadlines while managing a diverse suite of responsibilities
• Attention to detail and problem-solving skills
• Strong organizational skills and ability to multi-task
• Strong interpersonal, written and verbal communication skills
• Ability to work collaboratively in a dynamic environment

Career Advancement
As the incumbent proves that they excel at the assigned responsibilities, they may be assigned additional, more complex tasks. These more complex tasks can lead to new roles and advancement throughout Integris Group.

Location
The position requires attendance in the Glastonbury, CT office, Monday-Friday.

Benefits
As leaders in the healthcare industry, we’re passionate about the health and well-being of our employees. We want everyone at Integris Group to feel valued and energized as they work to fulfill our mission. We support employees with generous benefits including: 

Health and Well-being

• Medical, dental, and vision insurance
• Employee Assistance Program (EAP)

Financial Rewards

• Competitive salary and bonus plan
• 401(k) with company match
• Group life insurance
• Short and long-term disability income protection
• Healthcare Savings Account

Education Support

• Education financial assistance

Time Off

• Universal paid time off
• Company holidays

Culture

• Charitable giving opportunities
• Team-building events
• Employee recognition
• Casual dress (Fridays)

Company Information
Founded by physicians in 1984, Integris Group provides protection and support to help members navigate an increasingly complex healthcare environment.  Our Board is comprised of doctors who understand the rewards and challenges of practicing medicine.  We are an ally to policyholders when they need it most.  As a mutual company, we share our success with each and every member.

Integris Group currently operates in 22 states throughout the New England, Mid-Atlantic and Southeastern Regions.

Please visit our website at www.integrisgrp.com for more information.

Integris Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 




 

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