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The Importance of Tracking and Following in the Medical Practice

Allegations of a failure to diagnosis and/or a delay in diagnosis are the leading causes of medical malpractice claims. Many of these failures and delays in diagnosis are directly related to the failure to receive and review diagnostic testing.

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Category Tag Medical Practice Category Tag Tracking

Disclosing Unanticipated Medical Outcomes

Despite the best efforts to provide safe, quality care, sometimes things go wrong and patients might experience harm. When patients are harmed, a disclosure to the patient and/or family is warranted.

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Category Tag Medical Outcomes Category Tag Outcomes

Strategies to Prevent and Respond to Patient Complaints

In spite of our best efforts, we will not be able to please all patients all of the time. All patients have the potential to complain. When we work collaboratively toward managing or exceeding patient expectations, a substantial number of patient complaints can be averted.

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Category Tag Complaints

Patients with Limited English Proficiency

Limited English proficiency is a growing concern for healthcare providers in the United States. Title VI of the Civil Rights Act obligates medical-care givers to provide interpretation and translation services so patients with limited English proficiency can receive the same level of care that English-speaking patients receive.

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Category Tag Proficiency

Guidelines: Terminating the Doctor-Patient Relationship

The relationship between a doctor and his or her patient is created when a patient knowingly seeks the services of the doctor and the doctor knowingly accepts him or her as a patient.

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Category Tag Relationship Category Tag Termination

Treating Employees as Patients

There is no law that specifically prohibits a doctor from evaluating, diagnosing, treating or prescribing to a family member, employee or friend.

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Category Tag Employees

Emergency Equipment and Training in the Medical Practice

Some of the most frequently asked questions to the Integris Group Risk Management department are: Should we have an Automated External Defibrillator (AED) in the office? What type of emergency medication and equipment should we have? Am I required to have an emergency plan?

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Category Tag Emergency Category Tag Equipment